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Desktop Companion Online Help
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Click here for the Getting Started guide
System Requirements:
- Pentium 2, 500 Mhz, 128 Mb Ram, 20 Mb free space
- Windows 98, ME, 2000, XP
- Microsoft .NET Framework, Runtime 1.1 (free from http://windowsupdate.microsoft.com) **
- Internet connection, modem or broadband, AOL and Earthlink compatible
- Existing TrainingPeaks, Coach Edition account
** The Desktop Companion software uses the latest Microsoft .NET technology allowing you to seamlessly work on or offline.
You must have the .NET Framework 1.1 installed on your computer to use the Desktop Companion. You may already have it and not know it, particularly if
you are running Windows XP. If the windowsupdate site does not show it on the list, then you already have it installed.
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Screen Shots and helpful tips for using the Desktop Companion |
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| Common Questions |
You don't have to! The program automatically saves your work for you. This occurs when you switch between athletes or when you close the application.
It's done automatically, and your changes are tracked so when you bring up the Data Transfer dialog window, you can see what has been changed since the
last time you uploaded data to the website.
- How does the program send and retrieve data from TrainingPeaks.com?
Using the very latest Microsoft .NET technology and XML, we have built an extremely reliable, fast and easy data communication process.
You can work offline and your clients easily log their data on the web for you to retrieve when necessary. No matter if you are on broadband or a dialup modem, our
data transfer process is optimized to be as fast as possible. We've been on the road in those hotels and we made sure our application worked fast to save you time.
- Is there a limit to how many athletes I can schedule?
There is no limit, however, it is dependant on how many client-slots you have purchased in your online Coach Edition account. You are not
allowed to create new athletes using the Desktop Companion. You can however create new training plans and add new workouts.
- What happens if I buy the Desktop Companion, but don't renew it after a year?
Your ability to send and download data from your online Coach Edition account will be disabled.
- Is there a cost per client?
No. The Desktop Companion is priced at a flat rate of $99/year. We also do not pro-rate or otherwise adjust the cost to match
your online account's expiration date. Just a simple $99/year. Note that you must have an online Coach Edition account to
really make use of the Desktop Companion.
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